Providing deft third-party franchise management, Kaio Hospitality offers global hotel franchisers and local property owners the relief from meticulous day-to-day hotel operations and the pressure of maximizing top – and bottom-lines. This is ideal for hotel owners looking to maximise the success of their asset or relieve themselves from day-today operations, who also want their hotel to be part of an international brand.
WHY KAIO FOR GLOBAL FRANCHISERS
Local Expertise
We understand local markets inside-out.
We ensure all our strategic plans are in alignment with local market trends, insights and government regulations.
Compliance with Brand Standards
With our wide-range of expertise with international hotel chains, our management operates in compliance with franchisers’ brand standards to ensure brand consistency.
Lead Result-oriented Teams
Our hotel management expertise enables franchisers to lead result-oriented expert local teams for cost-effective operational framework.
WHY KAIO FOR HOTEL OWNERS
Manage global hotel brands
We provide hotel owners the peace of mind of managing global hotel brands smoothly and efficiently without the headache of everyday details.
Transparency
Our operational model guarantees transparent fees with no hidden costs. Our centralized financial system also enables regular and transparent reporting to owners.
Maximize ROI
Our hotel management expertise enables cost-effective operational framework, committed to maximize ROI to shareholders.
- Site assessment and selection
- Market Analysis and hotel concept development
- Repositioning, conversion and renovation
- Design, build and operate (DBO) implementation
- Launch operations in compliance with franchiser’s brand values and standards
- Design reviews and approvals
- Development budgeting and cost optimization
- Construction and furnishing management
- Cost and budget optimization
- Talent acquisition
- Onboarding and training management
- Compliance with brand values and essence
- Performance management assessments
- Lean operations and organizational structure for staff productivity
- Employee recognition and satisfaction programs
- Lean day-to-day operations
- Maximizing top- and bottom-line
- Sustainability, safety and hygiene programs
- Guest satisfaction monitoring and enhancement
- Compliance with local authorities’ regulations
SALES:
- On the ground sales strategies and initiatives unleashes business opportunities
- A fully-integrated and comprehensive sales arm capitalizing on the latest sales and business development trends
- Strong and proactive customer relationship management
- Structured commercial reporting system
- Kai Global Sales office structure in affiliation with Claviger Global
MARKETING:
- Strategic marketing plan development and implementation tailored to each property
- Franchise alignment with brands marketing programs and activations
- Digital, partnership and direct marketing
- PR, influencers and media monitoring
REVENUE MANAGEMENT:
- Focusing on maximizing value and increasing market share
- Yield optimization and inventory strategy
- Monitoring and improving margins in all revenue centers
- Real-time results monitoring
- E-commerce roll-outs
- A comprehensive finance arm, managing expense controls and budget optimization
- Centralized reporting platform for fast and customized reporting capabilities (FRS)
- Daily monitoring of financial performance
- Centralized procurement opportunities
- Financial auditing
- Implantation of complete IT structure from foundation
- Project Management
- Database connectivity, protection and security
- Customer Oriented Support Services